Our Expertise

Orsay Consulting helps its clients reap the full benefits of digital to increase revenue and profitability, while leveraging the principles of Lean to continuously improve efficiency and deliver more with less.

DIGITAL STRATEGY & GROWTH

We assist our clients in defining and executing a growth strategy that translates into profits.

  • Digitize operational models to provide new innovative, customer-centric services and create a personalized client experience
  • Identify new growth opportunities, formulate the business plan and go-to-market strategy, align people and investment with initiatives that will generate new revenue
  • Grow the data capability to understand and segment customers (needs, behavior, lifetime value, profitability, and their drivers), personalize campaigns, and ultimately optimize marketing ROI.
  • Continuously improve the performance of eCommerce operations and structure them for global growth.
  • Streamline and digitize the supply chain and warehouse operations to serve clients at the lowest cost while maintaining the highest level of service

OPERATIONS & PERFORMANCE

Because complexity is a killer when it comes to digital transformation, we help our clients streamline and harmonize processes to accommodate digitization, laying the foundations for a high-performance environment.

  • Implement PMO, ensure focus by listing and prioritizing all projects based on cost, impact, and strategic relevance
  • Track project execution and ensure on time and on money delivery
  • Reengineer, simplify, and digitize key business processes, remove waste and rework to improve productivity and efficiency
  • Implement metrics and analytics to provide real-time visibility into operational performance and drive fact-based decision making
  • Redesign ERP workflows to reduce operating costs and working capital
  • Deliver rapid operational performance improvement in a context of business integration or turnaround