Our Expertise

Orsay Consulting helps its clients reap the full benefits of digital to better serve clients and increase revenue and profitability. We leverage the principles of Lean Six Sigma and Scrum to continuously improve efficiency and deliver projects faster and with less.


We assist our clients in defining and implementing a data and digital strategy that translates into superior service, revenue growth, and profitability.

  • Digitize customer interactions for a seamless experience.
  • Consolidate data to build complete 360° customer view.
  • Develop data capabilities, using analytics and AI to segment customers by needs, behavior, lifetime value, profitability, and influencing factors.
  • Tailor CRM for personalized interactions and optimize marketing ROI.
  • Uncover growth opportunities, devise business plans, and align resources with revenue-generating initiatives.
  • Introduce innovative and data-driven services to elevate the client experience.
  • Continuously enhance the efficiency of digital operations while maintaining top-notch service quality.


Simplifying, digitizing, and automating processes is crucial for successful transformations. Orsay Consulting eliminates complexity and manual inefficiencies, paving the way for a high-performance environment.

  • Implement a Project Management Office and proper project governance to ensure clarity and focus.
  • Prioritize projects based on strategic relevance, impact, and cost.
  • Promote agile project management and closely monitor project to guarantee timely and cost-efficient delivery.
  • Reengineer, simplify, and digitize critical business processes. Eliminate waste and rework, improve productivity and efficiency.
  • Implement KPIs and advanced data analytics. This provides real-time visibility into operational performance, steering informed decision-making.
  • Deliver rapid and incremental operational performance improvement.